I was sent this by my former house mate PaddyK.
It is a (lengthy but) amusing video about how Apple gets away with manufacturing defects that other laptop makers would not. And worse their customers excuse them and then keep paying the premium for these poor experiences.
I have been using a MacBook almost exclusively as my work machine for about 6 months now. A later post will talk about how that has gone for me. Right now though I want to talk about “The Apple Test” – my way of deciding whether it is worth your while having a debate with someone.
The test came about when I was having a chat over a beer with a long time Apple product user. It was good natured, but the guy, who did not have a technical background, didn’t accept my technical explanations for why other products might be better. Eventually I asked him:
“What would it take to change your opinion of Apple stuff”
His response was that there was nothing that would change his mind.
That is when I realised I was wasting my time. If your position is that no argument will change your opinion, then you are a zealot. And it is pretty pointless engaging such people in a debate.
I now use the same standard with a lot of other discussions. Lets say I have someone strongly attached a a position e.g. Trump, Global Warming is a hoax, Brexit. Rather than butt heads trying to shift the immovable – ask them the question – what is the thing that might change your mind?
Worst case they will make it obvious you are wasting your time having a discussion with them.
Best case they will have a think themselves about what it would be. And then maybe they will be more open to persuasion?
Rather than come across all holier-than-thou I accept I am as bad as the next person. There is a strong instinct to reflexively reject an argument that is against a position they you hold strongly. Ask yourself the same question from time to time – what would change my position?
And the other important thing is – be open to shifting what you think. It is important you do this regularly. It is a sign that you are receptive to different opinions, different evidence. You want to find the best answers.
Here is a question for you. What is the last thing you changed your mind on? 🙂
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